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Improve your technical support capabilities with dedicated Filipino teams.
Need help providing technical assistance and support across computer systems, software, hardware and other technology-related products? Experienced teams in the Philippines are skilled at managing the most crucial technical support tasks including customer support, problem identification, installation and configuration, network support and troubleshooting.
Why MicroSourcing?
When you partner with the strongest provider, you get the best outcome.
What are the benefits of outsourcing technical support specialists to the Philippines?
How experienced are our technical support specialists?
Our technical support specialists offer different levels of expertise depending on the support you require.
Junior
1 - 2 years of technical support experience
Intermediate
2 - 4 of technical support experience
Senior
4+ years of technical support experience
What tools are our outsourced technical support specialist trained in?
What our clients say
Dan Hastings Chief Financial Officer of Oaks Hotels and Resorts
"... grown exponentially since we moved. We found, in Australia, we were challenged by high turnover because it wasn’t a career path for a lot of people, it was a stepping stone to other roles. Our business was just spinning wheels."
Daniel Oh Group Legal Counsel at Connective
"What really stood out for us with MicroSourcing was the amount of control we got over staff selection, the IT setup, cybersecurity measures, data protection and the level of support, both in Manila and locally in Australia."
Luke Loeffler Senior Director for Operations at EagleView Technologies
"Take advantage of the direct control and freedom to implement processes and the true partnership that MicroSourcing offers."
Darren Gunton General Manager of Marketing at Total Tools
"What I love most about partnering with MicroSourcing is it just makes my life easier."
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Frequently asked questions
What is outsourcing technical support?
Why do companies outsource tech support?
Interested in recruiting technical support specialists in the Philippines?
Our friendly experts can answer any questions you have or provide a free consultation to discuss how offshoring can work for you. We’ll get back to your inquiry within one business day.