How we attract and retain great talent

Investing in our people to deliver unparalleled service to our clients.

How we attract and retain great talent

At MicroSourcing, our people are our greatest asset.

We pride ourselves on attracting and retaining exceptional talent.
This enables us to deliver outstanding offshoring services to our clients.

Employee attrition

Employee attrition
rate of 24%

Employee net promoter

Employee net promoter
score of +33

Employee engagement

Employee engagement
rate of 81%

Our recruitment approach: find the best Filipino talent

We understand that our success hinges on the quality of our people. That’s why we’ve developed a sophisticated, multi-faceted recruitment strategy designed to attract the very best talent in the Philippines:

Leveraging our Internal network

Leveraging our internal network

Our most powerful recruitment tool is our team. Through our employee referral programs, MicroRefer and MicroNERP, we tap into the networks of our existing staff. This approach has proven incredibly effective:

Over 1,500 active referrers within our company

Employee referrals account for more than 30% of our annual hires

This strategy ensures cultural fit and reduces onboarding time.

Harnessing the power of digital connections

Harnessing the power of digital connections

In today's digital age, we've built a robust online presence to attract top talent:

A social media following of over 150,000 across platforms

This digital reach generates hundreds of thousands of applications annually

We utilize targeted online job boards to cast a wide net for diverse talent.

Premium sourcing for specialized roles

Premium sourcing for specialized roles

For niche positions requiring unique skill sets, we employ a premium sourcing strategy:

Delivers qualified candidates up to four times faster than standard methods

Increases quality leads by 50% compared to traditional strategies

Minimizes long-term expenses associated with prolonged vacancies.

Innovative talent development: bridging the skills gap

MicroSourcing takes a proactive approach to talent development, creating innovative programs that transform promising individuals into the skilled professionals our clients need.

Project HIRED

Project HIRED

A sponsored upskilling initiative that equips promising candidates with in-demand skills. This flexible program accelerates time-to-hire by preparing nearly-qualified individuals to meet specific client needs, effectively addressing talent shortages in key areas.

PRIME Program

PRIME Program

A bridge between education and industry, PRIME offers aspiring professionals hands-on experience and expert mentorship. Participants engage with real-world challenges, gaining practical insights and developing a deep understanding of their chosen career paths.

Why our employees choose us

At MicroSourcing, we pride ourselves on creating an environment where talent thrives. Our commitment to our employees’ growth, well-being and job satisfaction sets us apart as an employer of choice.

XREF

We offer more than just a paycheck:

  • Competitive salaries that recognize and reward expertise
  • Comprehensive benefits package designed to support overall well-being through extended health coverage, partner benefits, loan assistance and mental health support.
  • Performance-based incentives that acknowledge outstanding contributions.
Why our employees choose us
GPTW 2024 updae

 

We invest in our people

We invest in our people, providing them with the tools and opportunities to excel both professionally and personally:

  • Comprehensive training programs covering various skill areas
  • Leadership Development Program for team leaders and supervisors
  • Annual talent review to identify critical roles and top talents for succession
  • Lunch and Learn programs for casual skill-building
  • Specialized contact center training for industry-specific expertise.
  • MicroClubs for employees to connect over shared interests
  • Regular town hall meetings to ensure all voices are heard
  • Differentiated work-from-home offerings for flexibility
  • Ongoing technology and support structure upgrades.
We invest in our people

We offer extended health coverage, partner benefits and daily mental health support along with loan assistance. Our onsite recharge zones feature nap areas.

We invest in our people background

Our mission is to create positive change across
education, environment and disaster relief.

University partnerships

Our network of over 23 universities and 15 local government units across the Philippines ensures access to top talent nationwide.

Universities and colleges:


Asia Pacific College
Asia Pacific College
National University- Baliwag
National University - Baliwag
PHINMA St. Jude College
PHINMA St. Jude College
Polytechnic University of the Philippines
Polytechnic University of the Philippines
CIIT College of Arts and Technology
CIIT College of Arts and Technology
 

Local government units:


Cagayan De Oro
Cagayan De Oro
Iligan
Iligan
Baguio
Baguio
Urdaneta
Urdaneta
Balanga, Bataan
Balanga, Bataan

What our employees say

Melanie Dunham

Melanie Dunham

Senior Client Experience Manager

"MicroSourcing takes great pride in its culture and values. It extols the virtues of a healthy work-life balance, open communication and dedication to its staff. All of its initiatives have a real, noticeable impact."

Paolo Beltran

Paolo Beltran

Client Experience Account Manager

"Here, work-life balance is possible. I'm in a healthy environment and I have ample time for myself, so I feel content, rested and ready to tackle another day of work."

Myka Angella Uyaan

Myka Angella Uyaan

Senior Talent Acquisition Officer

"For my more than six years with the company, there has never been a day when I haven't felt challenged, guided and empowered. With MicroSourcing, I was able to advance my career while making time for my family and other interests."

Mark Galvez

Mark Galvez

Business Services Assistant Manager

"MicroSourcing is great for both those starting out and those looking to hone their competencies. Many of the industries that MicroSourcing serves can accommodate a wide range of skills, and experienced professionals get a chance to demonstrate their knowledge and advance in their careers."

How do we stay ahead of the talent curve?

We’re constantly refining our recruitment approach.

Regular assessment of recruitment technologies

Regular assessment of recruitment technologies

Ongoing review of our leadership and management support structures

Ongoing review of our leadership and management support structures

Commitment to geographical expansion to access new talent markets.

Commitment to geographical expansion to access new talent markets.

Discover the MicroSourcing story

Discover the MicroSourcing story