Written posts
5 tips to improve environmental sustainability in outsourcing
The acronym ‘ESG’ may be a relative newcomer to the business landscape but it is certainly having an impact in boardrooms across the world. Aligning..
BPO market update: a plan for the future
It will come as no surprise for anyone who knows me that I am truly excited about what the next year will deliver for the Business Process..
The four pillars of employee health and wellbeing
The International Labour Organization defines workplace wellbeing as “all aspects of working life, from the quality and safety of the physical..