AI customer support: benefits, challenges and best practices
Learn how AI is changing the customer support landscape for the better.
How AI is impacting the accounting and finance sector
Discover why artificial intelligence is set to be a game-changer for accountants and their clients.
5 ways AI is changing customer service
Discover how artificial intelligence is transforming the customer service landscape for the better.
How AI is improving data management
Discover how artificial intelligence is changing the world of data management for the better.
5 examples of how AI is improving healthcare
Discover how artificial intelligence is helping deliver better care for patients and lower costs for providers.
5 top data management software solutions
Discover why data management strategies are essential in the digital world and the best software to help enhance your performance.
The 7 Best FP&A Software and Financial Planning Software Tools for 2025
What is FP&A and why is it important for organizations?
2023 financial services market update
Discover the top trends, key factors and country-by-country insights set to shape financial services in 2023.
BPO market update: a plan for the future
Discover insights into what the future holds for the outsourcing sector from one of the industry’s key players.
6 digitalization trends transforming the banking industry
Digitalization is changing the game. Discover the top 6 trends driving the digital revolution on our blog.
Top business trends of the year: stay ahead of the game
Stay ahead of the game with these top business trends shaping the global marketplace.
The future of customer experience
The pandemic forced many businesses to step up their CX offerings but the focus is now on how technology and recruitment can help maintain their..
Five ways that chatbots qualify leads
The human touch will always be important in the sales world but technology is helping businesses identify the best people to target for those sales.
How eCommerce chatbots can boost sales and customer retention
AI-powered chatbots are changing the way eCommerce businesses deliver customer service.
7 eCommerce trends to watch in 2024
Discover the concepts and innovations that will drive the eCommerce agenda in the next year.
5 tactics to grow your finance business
Want to grow your finance business? Check out our 5 tactics to stay competitive here.
How Banks Are Prioritizing Digital Solutions
As technological innovation sweeps the banking and finance industry, the race is on to identify and implement the latest digital solutions and..
Beyond COVID - Finance industry trends post-pandemic
Key trends shaping the finance industry post-pandemic and how leaders can ensure they are ready to utilize them to gain a competitive edge.
Customer acquisition for the bank of the future
As digital innovation continues to revolutionize the banking
A guide to social selling
Social selling can help you reach more customers, win more sales, close more deals, and build trust with prospects.
Artificial intelligence and the future of accounting
Artificial intelligence is impacting accounting services but also offers great opportunities for those who can shift from compliance to business..
Business planning for 2021
COVID-19 has posed huge challenges to business continuity and planning but has also opened up opportunities for reinvention.
Future trends in the insurance industry
The following blog explores future trends in the insurance industry.
7 business apps that will improve business efficiency
Start using the apps in this blog to improve your business efficiency.
Customer Service Outsourcing Directions in 2020 - The Future is Offshore
The future of customer service outsourcing is bright - and high tech - but don’t be fooled, there’s much more to it than AI and chatbots.
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