Managed services vs traditional outsourcing: understanding the difference
Discover what separates traditional outsourcing from managed services outsourcing, their respective pros and cons and how to choose the right..
The power of extension: how offshore teams enhance local workforce dynamics
Discover how integrating global talent can enhance local workforce dynamics, drive innovation and accelerate growth.
Innovate or stagnate: how offshoring empowers organizations to embrace digital change
Outsourcing is changing the game for businesses keen to embrace digital transformation.
Data security when outsourcing: how to keep your data safe
Explore essential strategies for safeguarding your data with our comprehensive guide on data security in outsourcing.
Scaling smart: how outsourcing can support sustainable business growth
Unlock growth with strategic outsourcing. Check out these expert insights and strategies to scale your business.
An outsourcing playbook for hard-to-fill-positions
Discover effective strategies for tackling challenging hires in our outsourcing playbook for hard-to-fill positions.
The impact of generative AI on the BPO industry
Learn why outsourcing providers should tread carefully in the rush to embrace generative AI.
The outsourcing cost reduction formula
Discover proven strategies, best practices and practical insights to unlock substantial savings through outsourcing.
The importance of corporate social responsibility at MicroSourcing
Discover how MicroSourcing has reinvented its approach to CSR for the better.
5 steps to outsource customer service
Learn the essential steps to effectively outsource customer service and improve your customer experience.
The complete guide to outsourcing employees
Learn the answers to the questions businesses ask when stepping into the world of outsourcing.
BPO market update: a plan for the future
Discover insights into what the future holds for the outsourcing sector from one of the industry’s key players.
How to maximise the cost saving benefits of outsourcing
With experts predicting economic hard times, discover how outsourcing can reduce costs and help future-proof your business.
The ultimate list of outsourcing statistics
Discover the numbers behind the game-changing industry tipped to attract global spending of $731 billion this year alone.
30 questions to ask your outsourcing provider
Outsourcing is a proven way to reduce costs and increase efficiencies but only if you partner with the right provider.
Ultimate guide to outsourced data entry services
Data entry is a valuable task that needs to be treated as a priority for organizations.
The definitive guide to hiring outsourced employees
Imagine a one-stop shop for helping businesses decide if hiring outsourced employees is the right move for their situation. Well, this article may..
Why hire offshore virtual assistants?
Learn what tasks to outsource to a virtual assistant and what value hiring offshore virtual assistants can bring to your organization in this blog.
The ultimate collection of HR outsourcing statistics
Discover the HRO statistics that matter and how your business can benefit from investing in human resource outsourcing.
Outsourcing or subcontracting – what’s best for my organization?
Business leaders have been won over by the benefits of outsourcing and subcontracting but make no mistake - they are both unique in their own way.
How to get outsourcing right
Discover the key questions to ask when developing your outsourcing strategy.
Glossary of key outsourcing terminology and models
With 70% of businesses saying they outsource to reduce costs, learn more about the different types of outsourcing using our glossary of key..
How RPO can improve the candidate experience
Find out why more companies are turning to RPO providers to ensure they get the right people for the right jobs.
Offshoring companies rise to the challenge during uncertain times
In a year of so much uncertainty, one of the few guarantees has been the need for businesses to be more innovative and nimble than ever.
Future trends that will impact the Philippine outsourcing industry
The following blog discusses three key trends that will impact the future of the Philippine outsourcing industry.
How much can your business really save by outsourcing?
Businesses around the world are facing unprecedented pressure and many are tapping into the strategy of outsourcing to ease the financial load.
Full-time staff vs contractors: The top 5 reasons you should consider working with a BPO
When outsourcing to an offshore location like the Philippines, there are a few key considerations to note.
The top 4 benefits of offshoring your technical support
The following blog explores the top four benefits of offshoring technical support in your business.
How to integrate your offshore and onshore teams
Read this blog for three key steps that will ensure your integrating your offshore team into your onshore team effectively.
5 Departments You Might Consider Outsourcing Other Than Customer Service
5 departments to outsource other than customer service
The evolution in offshore outsourcing
With the growth in technology and automation, today’s outsourcing centres look very different from years gone by and businesses are reaping the..
The top 6 benefits of outsourcing
Discover why 37% of small businesses are outsourcing at least one business process.
The straightforward guide to back office outsourcing
What is back-office outsourcing and how can a business benefit from it? Find out in this blog.
Customer Service Outsourcing Directions in 2020 - The Future is Offshore
The future of customer service outsourcing is bright - and high tech - but don’t be fooled, there’s much more to it than AI and chatbots.
Could Outsourced Customer Service Be Your Secret Weapon?
Risks come with running an outsourced customer service team. Manage the risks and weigh on the benefits to know if offshore operation fits your..
Outsourcing fee structures - what you need to know
Learn about the different types of offshore models, how fee structures work and what you can expect to save by investing in offshore solutions.
8 reasons the right people for your business are in the Philippines
There are many reasons the Philippines is one of the world’s top-ranking offshoring destinations but it ultimately starts with its people.
How to Lock in the Full 70% Cost Savings of Offshoring and Maximize Productivity
Choosing the best operations model for your business is half the battle. Understand the risks involved in outsourcing and use them to your advantage
Should I Try to Offshore By Myself? Or Should I Get an Offshoring Provider to Help?
Deep dive into the definition of outsourcing and offshoring to know which model matches your business needs
10 steps to outsourcing success
Discover the 10 key steps to ensuring your outsource journey runs as smoothly as possible in this blog here.
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